Frequently Asked Questions About the Medical Web Office

 

Vital Element, Inc.
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Medical Web Consultant

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phone at 888.566.4431
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Medical Web Site Design
Comprehensive & Managed by Medical Professionals
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Search Engine Marketing

Optimization, Organic, Local Search, Paid Search Campaign Management, Referrals ...
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Medical Web Video
creation, editing, distribution, SEO and web site integration; medical video programs for patient education, marketing, more...
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Medical Web FormsMedical Office Forms
Online medical forms; Create, convert, brand, downloads, online, patient medical office forms, instructions and important documents for your medical web site.
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Can my patients fill out their medical forms online?

Yes; Medical Web Office offers your patients both online secure form submissions as well as a document management system for form downloads. You, your patients and your referring physicians are able to access important forms and instruction documents, fill out forms online, and submit communication requests. The system offers multiple options to allow the patients and physicians to use a method they are comfortable with.

Can I use Medical Web Office with my current web site?

Yes; your Medical Web Office can connect to your current web site no matter where it is hosed.

Medical Web Office is included with some of Vital Element's medical web site design packages and as an upgrade to web packages that don't include it.

Can I email my patients securely without passwords or requiring they have special encrypted email?

Yes; Medical Web Office provides an easy, secure, HIPAA compliant patient communications solution. In doing so, we've eliminated the headache and management shortcomings presented by systems requiring your patients to obtain and remember usernames and passwords. The Medical Web Office solution also eliminates any need for patients to have special encrypted email. Your Medical Web Office is easy for you, easy for the patient and eliminates management headaches. It's easy, fast and efficient secure medical communications for you, your staff, physicians and patients!!

Can I track my new patient referrals?

Yes; your Medical Web Office incorporates notes and tracking of prospective patients and the communications events that have occurred over time. With Medical Web Office physicians and nursing staff can easily triage and manage new and current patients, manage physician referrals and effectively track/manage all correspondence.

Can my staff securely process my patient needs?

Yes; you and your staff will realize the power and efficiency provided by your Medical Web Office environment. The secure submitted online forms and requests along with patient/staff correspondence are all secure and all managed in one web based location.

Medical Web Office allows you to assign staff members to different features. This means that specific staff members will be notified and will be able to process their assigned feature.

Medical Web Office will make your current communications process "voice mail to post-it note to patient's chart to sitting on your desk waiting for a response" seem like the days of horse and buggy.

Can I export patient information to my EMR (Electronic Medical Record)?

Yes; your Medical Web Office Patient Registration and Health Form data will export in common digital formats like csv and xml. As well, Medical Web Office allows for print-to-chart, secure pdf download, save to network, scan to EMR, and system based record processing.

Can I integrate my EMR, EHR or PHR into my Medical Web Office account?

Yes; Medical Web Office integrates with "We Support Google Health" and "We Support Microsoft HealthVault". Your account also allows you to add the "secure web-based EMR connection" to your choice of EMR, EHR or PHR system. Additionally, Medical Web Office allows you to securely export patient files to EMR's and download secure patient files. There are a number of choices to meet with the number of scenarios your practice currently operates under.

Can I print patient registration info for the patient's chart?

Yes; patient registration information can easily be printed in an easy to read format and placed in a patient chart. This information can also be scanned into any EMR accepting document scanning solutions. Secure pdf records can be processed as well.

Can my patients pay their bill online?

Yes; your Medical Web Office allows patient online bill pay. Your staff can also monitor open and processed payments.

What other useful services are included with my Medical Web Office account?

Medical Web Office offers your office many additional features and resources. These include but are not limted to, the ability to managage email subsribers and your email newsletters and announements, easily integrate your social network accounts and other web network accounts, and provide health education search resources.

Do you also offer medical web site design & related medical web marketing and search optimization services?

Yes; see our medical web site designs and all of our medical web development services at www.VitalElement.com.

How much does Medical Web Office cost?

Medical Web Office subscriptions are annual and based on the number of users.

Staff Users (annual subscription dues):

1-4 users: $999
Up to 10 users: $1,999
Up to 20 users: $3,999
Up to 30 users: $5,999

Can I see Medical Web Office in action before I decide?

Yes; we have two options. You can see a quick demo video by clicking here. If you'd like a more detailed live system demo, contact us.

Can I get started now?

Yes; simply contact us at 888.566.4431 or submit an online request. We'll determine if you're qualified and give you payment options.